Privacy policy
Last Updated: May 22, 2026
This Privacy Policy explains how XtraLoom collects, uses, and protects your information in accordance with applicable Indian laws, including the Information Technology Act, 2000 and Digital Personal Data Protection Act, 2023.
1. Information We Collect
We may collect the following information:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information
- IP address and device information
- Order history
2. How We Use Your Information
We use collected data to:
- Process and deliver orders
- Provide customer support
- Improve website experience
- Send order updates and promotional offers
- Prevent fraud and unauthorized activity
3. Payment Security
We do not store full payment or card details on our servers. Payments are securely processed through third-party payment gateways.
4. Sharing of Information
We may share your information with:
- Delivery partners
- Payment processors
- Technology and hosting providers
- Government authorities if legally required
We do not sell customer personal data.
5. Cookies
Our website may use cookies and analytics tools to improve user experience and website functionality.
6. Data Protection
We implement reasonable security practices to protect personal data from unauthorized access, misuse, or disclosure.
7. User Rights
Users may request:
- Access to personal data
- Correction of inaccurate information
- Deletion of personal information where legally applicable
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
9. Changes to Privacy Policy
We may update this Privacy Policy periodically. Continued use of our services indicates acceptance of updated terms.
10. Contact Information
For privacy-related concerns:
XtraLoom
Email: xtraloom@gmail.com