Shipping policy

Last Updated: May 22, 2026

1. Order Processing

All orders are processed within 1–3 business days after payment confirmation.

2. Shipping Timeline

Orders are generally delivered within 5–7 business days depending on the delivery location.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout.

4. Delays

Delivery timelines may be affected by:

• Weather conditions
• Courier delays
• Public holidays
• Unexpected operational issues

5. Tracking Information

Customers will receive tracking details via email or SMS once the order is shipped.

6. Incorrect Address

Customers are responsible for providing accurate shipping details. XtraLoom is not responsible for losses due to incorrect addresses.

7. Lost or Undelivered Packages

If a package is lost in transit, customers should contact support within 7 days of expected delivery.

8. Contact

Email: xtraloom@gmail.com